Ticket revenue payouts
The revenue from the ticket sale goes to your choir automatically 7 days after the event. You see sales, fees and payout and download the credit note.
This feature is only available on the web.
What is this?
Your choir receives the revenue from an event's ticket sale automatically 7 days after the event in the account on file. On the Tickets tab you see how much was sold, which fees apply and which amount arrives.
What you see
Until the settlement, the Tickets tab shows a Current Sales Overview. After the settlement, the section is called Credit Note & Payout:
- Total Sales: sum of the paid orders
- Fees
- Payout: the amount that goes to your choir
- Due Date or Estimated Due Date
- Status: for example Pending or Paid
As soon as the credit note has been created, you download it as a PDF for your accounting via Download Credit Note.
Requirement
Your choir needs an IBAN under Ensembles > Choir > Choir settings > General. Without an IBAN, no ticket sale can be created.
Permission
You need View ticket sales to see the Tickets tab with the payout. By default administrators and moderators have it.
Tips
- Download the credit note right away and pass it on to your treasurer.
- Keep the IBAN up to date if your association's account changes.
Frequently asked questions
Do I have to request the payout?▾
Which fees are deducted?▾
What do the statuses mean?▾
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