Synchronize bank account
Theatilo fetches the transactions of connected bank accounts every night. With “Fetch transactions” or “Sync now” you get new transactions right away.
Web
Chöre›Chor›Kassenbuch›Bank-Abgleich›Umsätze abrufen
This feature is only available on the web.
Permission required: Cashbook – Create & edit transactions
What is this?
Fetching means: Theatilo asks the bank for new transactions since the last fetch. This happens automatically every night. If you need the transactions right away, for example before a board meeting, you start the fetch yourself.
How to fetch all bank accounts at once
- Open Ensembles, choose your choir and go to Cash book > Bank reconciliation.
- Click Fetch transactions at the top right. Theatilo fetches all active bank connections of the choir.
- A message shows how many new transactions were fetched.
- The new transactions appear right below for confirmation.
How to fetch a single account
- Go to Cash book > Accounts, open the ··· menu on the card and choose Bank connection.
- Click Sync now.
What happens when fetching
- New transactions are created as suggestions and appear under Bank reconciliation.
- If a transaction matches an entry you have already recorded by hand (same account, same direction, same amount, dates at most three days apart), Theatilo marks it with Matches an entry.
- Theatilo suggests a category if there are earlier entries with the same counterparty, and links a member if the IBAN matches a member.
- The bank’s account balance is taken over for the balance check.
Permission
You need Create & edit transactions. Without this permission, the Fetch transactions button is missing.
Tips
- Confirm the suggestions promptly under Bank reconciliation, so the list stays short.
- Fetch transactions only appears when at least one bank connection is Active.
Frequently asked questions
How often does Theatilo fetch automatically?▾
Once every night for all connections with the status **Active**. You can also fetch yourself at any time.
Do transactions show up twice if I fetch often?▾
No. Theatilo recognises transactions that are already there and does not create them again.
Why is there no new transaction?▾
Usually there has been no new movement since the last fetch. Otherwise, check the status and the **Last error** on the **Bank connection** page. If it shows **Renewal required**, you need to renew access at the bank.
Still have a question? Ask the AI help bot.
Click the help button in the bottom right and ask your question.