Manage bank connections
Every bank account in the cash book has its own Bank connection page. There you see the status, last fetch, access expiry and the balance check.
Web
Chöre›Chor›Kassenbuch›Konten›···›Bankverbindung
This feature is only available on the web.
Permission required: Cashbook – View cashbook
What is this?
With the banking add-on, Theatilo fetches the transactions of your bank accounts automatically. Each connected account has its own Bank connection page for this. It shows:
- Status — the selected IBAN and the state of the connection
- Last sync — when transactions were last fetched
- New transactions in last run — how many new transactions came in
- Access valid until — when you need to renew access at the bank
- Last error, if the last fetch failed
- Balance check — balance at the bank, balance in the cash book, suggestions not yet confirmed and the difference
How to open a bank connection
- Open Ensembles, choose your choir and go to Cash book > Accounts.
- Open the ··· menu on the card of the bank account and choose Bank connection. Alternatively, click the bank status on the card.
- Use the buttons at the bottom: Sync now, Renew access or Disconnect.
What the status means
- Active — the connection is running, transactions are fetched every night
- Awaiting login — the login at the bank was not completed
- Choose account — the login worked, you still need to select the IBAN
- Renewal required — the bank asks for a new confirmation, click Renew connection
- Expired or Error — the connection has broken off, click Try again or disconnect it
Permission
To view, you need View cashbook. Connecting, fetching, renewing and disconnecting requires Create & edit transactions.
Tips
- Watch for the email: 14 days before access expires, or when the bank asks for a new confirmation, the choir’s admins get a reminder by email.
- A difference in the balance check is usually closed by confirming open suggestions under Bank reconciliation.
Frequently asked questions
What do I need for a bank connection?▾
The banking add-on (€2.50 per month or €25 per year), which you add to a monthly or yearly subscription under **Choir settings > Subscription**. It currently only works with German bank accounts. In addition, the bank connection feature must be enabled for your choir. If it is not, the page shows a notice asking you to contact support.
How long is access to the bank valid?▾
180 days. After that you have to confirm access at your bank again. When it expires is shown under **Access valid until**.
Can an account have several bank connections?▾
No. Each bank account in the cash book is connected to exactly one IBAN. For more bank accounts, create more accounts and connect them one by one.
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