After successful order

What is this?

After successfully completing a ticket or sheet music purchase, a confirmation page appears. It shows that the payment went through, and the next steps.

For tickets

The Payment Successful! page shows:

• Order details — order number, name, email and total amount
• Your tickets — with category and, for seated events, row and seat
• a note that the confirmation email with the tickets has been sent
• View Order and Back to Shop

Afterwards:

• You receive a confirmation email with all tickets as PDF and the invoice.
• Each ticket has its own QR code for entry.
• On the order page you can download the tickets again and cancel up to 24 hours before the start.

For sheet music

The Purchase Successful! page shows:

• Purchase details — piece, number of licenses (or unlimited for a flat license) and total amount
• Manage Licenses — leads to Sheet music > Licenses
• Back to Shop

Afterwards:

• The sheet music appears in your choir's sheet music library.
• With a flat license, all current and future members have access.
• With per-person licenses, each member gets a seat the first time they open it, as long as seats are available. Under Sheet music > Licenses you see who has a seat and can assign seats.
• When the last free seat is taken, the choir's administrators automatically get an email with a link to buy more. You can also buy single licenses.

Permission

No permission required — the page only shows your own order.

Tips

• Note down the order number in case you have questions later.
• Save the tickets right away in a safe place.
• For questions about tickets, contact the organizer.