Confirm or decline a request

Confirm a parent link via the link in the email or in your profile under Parents and children. Declining works the same way. Requests are valid for 14 days.

Web
Avatar›Einstellungen›Eltern und Kinder›Bestätigen
App
Avatar›Eltern-Verknüpfung›Offene Anfragen
🔔 Sends push notification

What is this?

If your child or your parent starts a parent link, you have to confirm it. Only then is it active. If Lina enters her mother Petra, Petra confirms. If Petra enters her daughter Lina, Lina confirms.

Exception: if the choir leadership links you from the member list, the link is active immediately. You both only get a notification.

How to confirm

By email:

  1. Open the email "… wants to link with you".
  2. Click "View request". The link takes you to the sign-in page if you are not signed in.
  3. Sign in with exactly the account the request is addressed to.
  4. Click "Confirm" or "Decline".

On the web in the settings:

  1. Open the settings via your profile picture at the top right and choose "Parents and children".
  2. At the top there is a notice "Confirm the link with …?".
  3. Click "Confirm" or "Decline".

In the app:

  1. Tap your avatar at the top right and choose "Parent link".
  2. The request is shown at the top as a card under "Open requests".
  3. Tap "Confirm" or "Decline".

What applies after confirming

  • The link is active immediately in all choirs where you are both members. Your profile shows for each link in which choirs it applies.
  • From now on the parent can confirm and decline for the child and vote, and sees everything the child sees in the shared choir.
  • Both sides see the link in their own profile. In the member list, the child shows a note "Guardians: Petra Müller".
  • Only the parent can remove the link later.

Declining

If you decline, everything stays as it was. The requesting person gets a notification; no reason is needed. They can ask again later.

Expired request

A request is valid for 14 days. After that the link no longer works and the request can no longer be confirmed. The requesting person simply starts it again.

Frequently asked questions

The link asks me to sign in. Why?▾
Only the person the request is addressed to can confirm it. Sign in with the account whose address received the request. If you are currently signed in as someone else, sign out first.
I did not receive the email. What now?▾
Check your spam folder. The same request is also in your profile under Parents and children, where you can confirm it without the email.
Does the requesting person find out if I decline?▾
Yes. They get a notification about your decision. You do not have to give a reason.
The link has expired. Can I still confirm?▾
No. The request expires after 14 days. The requesting person simply starts it again, and you get a new link.

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